Popular Articles
Are there delivery boundaries?
Yes, there are delivery boundaries, and our delivery areas are based on postcode zones. Unfortunately, we’re not currently able to deliver grocery orders nationwide. The easiest way to check if we deliver to your area is by using the postcode checker ...
How do I become a supplier with Farro?
If you have a product you think would be a great fit for Farro, we'd love to hear from you. Simply complete our New Supplier Enquiry form and a member of our team will review your submission and be in touch if there's an opportunity to work together: ...
What are the benefits of Friends of Farro?
Friends of Farro is our free loyalty programme designed to reward you every time you shop with us. As a Friends of Farro member, you'll enjoy: • Reward Vouchers – Receive a $10 voucher for every $400 you spend in a calendar month. • Coffee Rewards – ...
How do I make a change to my online order?
You can edit the items in your order up until the order cut-off time shown in your account. For step-by-step instructions, please visit: https://www.farro.co.nz/content/how-to-edit Please note that only products can be edited, added or removed. ...
How do I know my order has been received and confirmed?
Once you place your order, you’ll get a confirmation email with your Farro Online (FOL) reference number, this means we’ve received it successfully. Your payment won’t be taken until the day your order is dispatched, and you’ll receive your final ...
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