An item I received does not meet the standard I expect. What can I do?
Our personal shoppers take care to select the freshest and highest-quality products available for your order. If you're not satisfied with the quality of an item you have received, please contact our Customer Care team at hello@farro.co.nz.
To help us investigate and resolve the issue as quickly as possible, please include:
- Your online order number
- A description of the issue
- Photos of the product and packaging
- The best before date and/or batch number (if available)
Our team will review the information and be in touch to assist.
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