Our personal shoppers take care to select the freshest and highest-quality products available for your order. If you're not satisfied with the quality of an item you have received, please contact our Customer Care team at hello@farro.co.nz.

To help us investigate and resolve the issue as quickly as possible, please include:

• Your online order number
• A description of the issue
• Photos of the product and packaging
• The best before date and/or batch number (if available)

Our team will review the information and be in touch to assist.