Are there delivery boundaries?
Yes, there are delivery boundaries, and our delivery areas are based on postcode zones. Unfortunately, we’re not currently able to deliver grocery orders nationwide.
The easiest way to check if we deliver to your area is by using the
postcode checker on our website.
There you’ll be able to see:
Whether delivery is available to your address
Available delivery options
Any applicable delivery fees for your area
If we don’t currently deliver to your postcode, please keep an eye out as we’re continually reviewing opportunities to expand our delivery network.
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What delivery time slots are available?
Delivery timeslots for Auckland are listed below: Monday-Friday: 12pm-5pm or 6pm-9pm Saturday: 2pm-8pm Click and collect (Lunn Ave, Mt Wellington) Monday-Friday: 3:30pm-6:30pm All other delivery slots are available here: ...
Can I get same day delivery service?
Yes! For the 12pm-5pm delivery time, you need to have your order placed by 6am. For the 6pm-9pm delivery time, you need to have your order placed by 1pm. For Saturday deliveries you need to have your order placed by 9am. For click and collect simply ...
Do I need to be home to receive my delivery?
While we recommend that you are home to receive your order, our delivery drivers will do their best to find a safe place to leave it. If you know that you are not going to be home for delivery then please leave detailed instructions with your order ...
What are your shipping costs?
Delivery fees vary depending on your location and delivery zone. The exact fee for your order will be calculated and displayed at checkout once you enter your delivery address. You can view our delivery areas, delivery options, and postcode ...
Can I track and trace my online order?
Yes, once your order is with our courier partner you will receive a text message including a link to your delivery progress. Once delivered you will receive a further text message where you can view where the delivery driver has left your order.