Can I request for a foodkit to be delivered for a specific date and time?
Yes. We'll be delivering orders from 21st - 23rd December. You can specify your preferred delivery date at checkout. Our delivery window is between 9am-3pm, although unfortunately we can't guarantee a specific time within that window as there can be delays due to busy roads this time of the year.
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Do I need to be home when my foodkit is delivered?
No, but if you're not going to be home at the time of delivery please provide notes of where we can leave your foodkit, and aim to retrieve it as soon as possible. Although your kit is packed with ice packs, we don't recommend leaving it out in the ...
Can I request that I pick up my pre-ordered turkey on a specific day?
Yes, you can specify your preferred pick up date at checkout.
Can I request that I pick up my Pre-order on a specific day?
Yes you can specify your preferred pick up date at the online checkout. Pre-orders are available for pick up from 1st of November through to the 23rd of December.
Does your Christmas Foodkit contain allergens?
Yes. Our Christmas foodkit contains dishes with gluten, dairy, egg, seafood, sesame, soy, and nuts. Please contact us on hello@farro.co.nz or phone 09 360 0499 for suggestions on how to adjust recipes to suit specific dietary needs.
What is the shelf life on the Christmas Foodkit?
The ingredients in the Christmas Foodkit will remain fresh for up to 5 days from delivery or pickup. If you have ordered a Foodkit containing turkey, please be aware that the turkey will come frozen, but during the delivery will start the defrosting ...