Do I need to be home to receive my delivery?
While we recommend that you are home to receive your order, our delivery drivers will do their best to find a safe place to leave it. If you know that you are not going to be home for delivery then please leave detailed instructions with your order the best location to leave your order.
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Can I get same day delivery service?
Yes! For the 12pm-5pm delivery time, you need to have your order placed by 6am. For the 6pm-9pm delivery time, you need to have your order placed by 1pm. For Saturday deliveries you need to have your order placed by 9am. For click and collect simply ...
Are there delivery boundaries?
Yes. We are offering this service to our Auckland-based customers. You can enter your post code on our website to find out whether or not you live within the delivery boundary.
What delivery time slots are available?
Delivery timeslots listed below: Monday-Friday: 12pm-5pm or 6pm-9pm Saturday: 2pm-8pm Click and collect (Lunn Ave) Monday-Friday: 3:30pm-6:30pm
Can I track and trace my online order?
Yes, once your order is with our courier partner you will receive a text message including a link to your delivery progress. Once delivered you will receive a further text message where you can view where the delivery driver has left your order.
How do I enter a discount code?
Once your shop is complete, click the red checkout in the top right corner. At the delivery information page (shown on DESKTOP below) you will see an overview of your delivery details (address, window date & time) and a field - highlighted below - to ...