Do my points roll over?

Do my points roll over?

No, points reset at the end of each calendar month.
Any vouchers you've already earned are valid for 28 days from the date of issue, but points do not carry over to the next month.

    Can't find what you're looking for? Contact us!

    Submit a request

    09 360 0499

      • Related Articles

      • Where can I view my rewards and points?

        You can view your Friends of Farro points balance, available rewards, and account activity in the Farro App. Download the app using the links below: Apple App Store: https://apps.apple.com/nz/app/friends-of-farro/id6753577917 Google Play Store: ...
      • What can I earn points on with my Friends of Farro membership?

        Most in-store and online purchases earn Friends of Farro points. However, points are not earned on the purchase of Farro Gift Cards, donations, or event tickets. If you use a Farro Gift Card to pay for your shopping, you'll still earn points on ...
      • I forgot to scan my Friends of Farro card, can I claim the points from my purchase?

        Points and rewards are automatically applied when your Friends of Farro account is used at checkout. Unfortunately, we’re unable to add points to transactions retrospectively, so please remember to scan your digital card or provide your registered ...
      • Can I earn more than one voucher in a month?

        Yes - every time you reach another 400 points in a calendar month, you’ll receive another $10 voucher.
      • I have lost my Friends of Farro card, what do I do?

        Points and rewards are automatically applied when your Friends of Farro account is used at checkout. Unfortunately, we’re unable to add points to transactions retrospectively, so please remember to scan your digital card or provide your registered ...