Do you offer Click and Collect?
Yes, we offer Click & Collect from both our Farro Mt Wellington and Farro Mairangi Bay stores.
Simply place your order online at https://www.farro.co.nz, select Click & Collect at checkout, and choose your preferred pickup location.
We’ll let you know once your order is ready for collection.
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What delivery time slots are available?
Delivery and collection times vary depending on your location. Auckland grocery delivery Monday to Friday: 12pm-5pm or 6pm-9pm Saturday and Sunday: 2pm-6pm Click & Collect Available from our Mt Wellington and Mairangi Bay stores. Collection times ...
How do I cancel an online order?
If you would like to cancel an online order, please log in to your account and follow these steps: 1. Go to My Account 2. Select My Orders 3. Under Open Orders, select View 4. Click Cancel Cancellations must be requested at least 24 hours prior to ...
How do I enter a discount code?
Once your shop is complete, click the red checkout in the top right corner. At the delivery information page (shown on DESKTOP below) you will see an overview of your delivery details (address, window date & time) and a field - highlighted below - to ...
When will my payment be processed?
Your payment is processed after your order has been picked and packed on the day of delivery dispatch or collection. Because some items are sold by weight and product availability can change, the final amount charged may differ from the estimated ...
Can I track and trace my online order?
Yes. Once your order has been collected by our courier partner, you'll receive a text message containing a tracking link so you can follow your delivery's progress in real time. After your order has been delivered, you'll receive a further text ...