Do you offer Click and Collect?
Yes, we offer Click & Collect from both our Farro Mt Wellington and Farro Mairangi Bay stores.
Simply place your order online at https://www.farro.co.nz, select Click & Collect at checkout, and choose your preferred pickup location.
We’ll let you know once your order is ready for collection.
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Can I get same day delivery service?
Yes! For the 12pm-5pm delivery time, you need to have your order placed by 6am. For the 6pm-9pm delivery time, you need to have your order placed by 1pm. For Saturday deliveries you need to have your order placed by 9am. For click and collect simply ...
What delivery time slots are available?
Delivery timeslots for Auckland are listed below: Monday-Friday: 12pm-5pm or 6pm-9pm Saturday: 2pm-8pm Click and collect (Lunn Ave, Mt Wellington) Monday-Friday: 3:30pm-6:30pm All other delivery slots are available here: ...
How do I cancel an online order?
If you would like to cancel an online order, please log in to your account and follow these steps: 1. Go to My Account 2. Select My Orders 3. Under Open Orders, select View 4. Click Cancel Cancellations must be requested at least 24 hours prior to ...
Why can’t I find some the products I would usually buy from the Farro stores on the Farro website?
Our online range currently includes some of our most popular products, along with items we can confidently deliver while maintaining the quality and freshness you expect from Farro. While some products available in-store may not yet be available ...
How do I enter a discount code?
Once your shop is complete, click the red checkout in the top right corner. At the delivery information page (shown on DESKTOP below) you will see an overview of your delivery details (address, window date & time) and a field - highlighted below - to ...