How do I change or reset my password

How do I change or reset my password

If you would like to update your password, navigate to your account page and select "Change Password":

https://www.farro.co.nz/account/profile

If you've forgotten your password, simply select the "Forgot Password" option and follow the prompts to reset it.

If you continue to experience any issues accessing your account, please contact our Customer Care team and we'll be happy to help.

    Can't find what you're looking for? Contact us!

    Submit a request

    09 360 0499

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