How do I get in touch with a specific store?
If you need to get in touch with a specific store, please visit our
Stores page to find the relevant phone number. For all other queries, please contact us through our
contact form.
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Do you have any in-store competitions at the moment?
To view our in-store competitions, please visit https://www.farro.co.nz/news , we also often run competitions via our Facebook and Instagram pages.
I'd like to provide feedback on a recent store visit, how do I do this?
If you'd like to leave a compliment or leave feedback about an experience in-store then please contact us via our contact form. To help us act on this feedback, we would like to know the store, date and approximate time you were in store.
I'd like to provide feedback on my recent experience in store, what do I do?
If you would like to leave a compliment or leave feedback about an experience in-store then please contact us via our contact form. To help us act on this feedback, we would like to know the store, date and approximate time you were in store.
I'm looking for a particular product, how do I know if Farro stocks it?
Our product range is the same across all 6 Farro stores. If you are looking for a particular product and want to know if we stock it, please get in touch with us through our contact form or the store directly.
I have a question about a recent transaction, who do I contact?
If you have a question about a recent transaction, please get in touch with us through our contact form If you still have the receipt, please attach a copy to the contact form. If you don't have a receipt, please let us know the date, amount, and ...