How do I get in touch with a specific store?
If you would like to contact a specific Farro store directly, please visit our Stores page to find the relevant phone number and store details.
For all other enquiries, including online orders, product feedback, Friends of Farro, or general customer support, please get in touch with our Customer Care team through the contact form, call us on 09 360 0499, or email hello@farro.co.nz.
Customer Care hours:
Monday to Friday during business hours, Saturday mornings.
Related Articles
Do you have any in-store competitions at the moment?
To view our in-store competitions, please visit our competitions page, we also often run competitions via our Facebook and Instagram pages.
I'm looking for a particular product, how do I know if Farro stocks it?
Our product range is the same across all Farro stores. If you are looking for a particular product and want to know if we stock it, please get in touch with us through our contact form or the store directly.
I'd like to provide feedback on a recent store visit, how do I do this?
We’d love to hear your feedback about your experience in store. Please contact us via our contact form and include as much detail as possible, such as the store location, date and approximate time of your visit, or your Friends of Farro membership ...
I'd like to provide feedback on my recent experience in store, what do I do?
If you’d like to provide feedback or leave a compliment about a recent in-store experience, please contact us via our contact form. To help us investigate and respond as quickly as possible, please include the store location, date and approximate ...
What are your store hours?
To view the opening hours for all Farro stores, please visit our Stores page: 👉 https://www.farro.co.nz/corporate/stores