What are the contact hours for Customer Care?
Our Customer Care team is available:
Monday to Friday: 8:30am โ 5:00pm
Saturday: 8:30am โ 2:30pm
Weโre closed on Sundays and Public Holidays.
๐ Phone: 09 360 0499
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How do I get in touch with a specific store?
If you would like to contact a specific Farro store directly, please visit our Stores page to find the relevant phone number and store details. For all other enquiries, including online orders, product feedback, Friends of Farro, or general customer ...
I have a question about a recent transaction, who do I contact?
If you have a question about a recent transaction, please get in touch with our Customer Care team through the contact form and weโll be happy to help. To help us locate the transaction as quickly as possible, please include: A copy or photo of your ...
What are your store hours?
To view the opening hours for all Farro stores, please visit our Stores page: ๐ https://www.farro.co.nz/corporate/stores
I'd like to provide feedback on a recent store visit, how do I do this?
Weโd love to hear your feedback about your experience in store. Please contact us via our contact form and include as much detail as possible, such as the store location, date and approximate time of your visit, or your Friends of Farro membership ...
What happens if I lose my gift card?
We recommend treating your gift card like cash, as we cannot guarantee replacement if it is lost or stolen. If your gift card has been lost or stolen, please contact us immediately on: 09 360 0499 or via our online contact form.