What are the contact hours for Customer Care?
Our Customer Care team is available:
Monday to Friday: 8:30am – 5:00pm
Saturday: 8:30am – 2:30pm
We’re closed on Sundays and Public Holidays.
📞 Phone: 09 360 0499
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What are your store hours?
To view our opening hours, please visit our stores page.
I have a question about a recent transaction, who do I contact?
If you have a question about a recent transaction, please get in touch with us through our contact form If you still have the receipt, please attach a copy to the contact form. If you don't have a receipt, please let us know the date, amount, and ...
How do I get in touch with a specific store?
If you need to get in touch with a specific store, please visit our Stores page to find the relevant phone number. For all other queries, please contact us through our contact form.
I'd like to provide feedback on a recent store visit, how do I do this?
If you'd like to leave a compliment or leave feedback about an experience in-store then please contact us via our contact form. To help us act on this feedback, we would like to know the store, date and approximate time you were in store.
I'd like to provide feedback on my recent experience in store, what do I do?
If you would like to leave a compliment or leave feedback about an experience in-store then please contact us via our contact form. To help us act on this feedback, we would like to know the store, date and approximate time you were in store.