What can I earn points on with my Friends of Farro membership?
Most in-store and online purchases earn Friends of Farro points. However, points are not earned on the purchase of Farro Gift Cards, donations, or event tickets.
If you use a Farro Gift Card to pay for your shopping, you'll still earn points on eligible purchases when you present your Friends of Farro account at checkout.
For full details and the latest information on points exclusions, please see the Friends of Farro Terms & Conditions:
https://www.farro.co.nz/corporate/terms
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How can I join the Friends of Farro loyalty programme?
You can join Friends of Farro via the Farro app, online, or in-store. Simply download the Farro app or sign up online at https://www.farro.co.nz/corporate/friends-of-farro, or ask our checkout team to help you get started in-store. Once registered, ...
How do I earn rewards?
You’ll earn 1 point for every $1 spent. Once you reach 400 points in a calendar month, you’ll receive a $10 voucher. In-store, scan your Friends of Farro app or digital card at checkout. Online, make sure you’re signed in to your account. To download ...
I forgot to scan my Friends of Farro card, can I claim the points from my purchase?
Points and rewards are automatically applied when your Friends of Farro account is used at checkout. Unfortunately, we’re unable to add points to transactions retrospectively, so please remember to scan your digital card or provide your registered ...
What are the benefits of Friends of Farro?
Friends of Farro is our free loyalty programme designed to reward you every time you shop with us. As a Friends of Farro member, you'll enjoy: • Reward Vouchers – Receive a $10 voucher for every $400 you spend in a calendar month. • Coffee Rewards – ...
I think I have more than one Friends of Farro account - what should I do?
If you’ve signed up using different mobile numbers or email addresses, you may have more than one Friends of Farro account. This can sometimes affect points, rewards or receipt history appearing in the app. Please contact Customer Care at ...