What delivery time slots are available?
Delivery timeslots for Auckland are listed below:
Monday-Friday: 12pm-5pm or 6pm-9pm
Saturday: 2pm-8pm
Click and collect (Lunn Ave, Mt Wellington)
Monday-Friday: 3:30pm-6:30pm
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Can I get same day delivery service?
Yes! For the 12pm-5pm delivery time, you need to have your order placed by 6am. For the 6pm-9pm delivery time, you need to have your order placed by 1pm. For Saturday deliveries you need to have your order placed by 9am. For click and collect simply ...
Are there delivery boundaries?
Yes. We are offering this service to our Auckland-based customers. You can enter your post code on our website to find out whether or not you live within the delivery boundary.
Do I need to be home to receive my delivery?
While we recommend that you are home to receive your order, our delivery drivers will do their best to find a safe place to leave it. If you know that you are not going to be home for delivery then please leave detailed instructions with your order ...
Why can’t I find some the products I would usually buy from the Farro stores on the Farro website?
We are currently only offering our most popular products and products that we can ensure the quality on reciept of delivery for online shopping. There is still a wide range of products and essentials from each of our store departments, including a ...
How do I cancel an online order?
If you would like to cancel an online order, please navigate to your account page on www.farro.co.nz, select "My Orders", under open orders select "view" and then "cancel". Cancellations must be requested 24 hours prior to selected delivery time. If ...