What delivery time slots are available?
Delivery and collection times vary depending on your location.
Auckland grocery delivery
- Monday to Friday: 12pm-5pm or 6pm-9pm
- Saturday and Sunday: 2pm-6pm
Click & Collect
Available from our Mt Wellington and Mairangi Bay stores. Collection times will be displayed during checkout when placing your order.
Same-day delivery
Available within Auckland for orders placed before 12pm, Monday to Friday + Auckland orders placed before 9am Saturday for Saturday and Sunday Deliveries (subject to availability).
We also deliver to selected areas outside Auckland, with delivery days and timeframes varying by postcode.
For the most up-to-date information on delivery areas, postcodes, fees, available delivery windows, and Click & Collect options, please visit our Delivery Information page:
https://www.farro.co.nz/corporate/delivery
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Are there delivery boundaries?
Yes, there are delivery boundaries, and our delivery areas are based on postcode zones. Unfortunately, we’re not currently able to deliver grocery orders nationwide. The easiest way to check if we deliver to your area is by using the postcode checker ...
Do I need to be home to receive my delivery?
While we recommend that you are home to receive your delivery, our drivers will do their best to find a safe place to leave your order if you’re unavailable. If you know you won’t be home at the time of delivery, please provide detailed delivery ...
Can I track and trace my online order?
Yes. Once your order has been collected by our courier partner, you'll receive a text message containing a tracking link so you can follow your delivery's progress in real time. After your order has been delivered, you'll receive a further text ...
Who picks my Online Order?
Our dedicated team of personal shoppers carefully hand-picks every online order, selecting the freshest and highest-quality products available. They take great care when choosing items, making suitable substitutions when needed, packing your order ...
How do I enter a discount code?
Once your shop is complete, click the red checkout in the top right corner. At the delivery information page (shown on DESKTOP below) you will see an overview of your delivery details (address, window date & time) and a field - highlighted below - to ...