What delivery time slots are available?
Delivery and collection times vary depending on your location.
Auckland grocery delivery
- Monday to Friday: 12pm-5pm or 6pm-9pm
- Saturday and Sunday: 2pm-6pm
Click & Collect
Available from our Mt Wellington and Mairangi Bay stores. Collection times will be displayed during checkout when placing your order.
Same-day delivery
Available within Auckland for orders placed before 12pm, Monday to Friday + Auckland orders placed before 9am Saturday for Saturday and Sunday Deliveries (subject to availability).
We also deliver to selected areas outside Auckland, with delivery days and timeframes varying by postcode.
For the most up-to-date information on delivery areas, postcodes, fees, available delivery windows, and Click & Collect options, please visit our Delivery Information page:
https://www.farro.co.nz/corporate/delivery
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Can I get same day delivery service?
Yes. We offer same-day grocery delivery within Auckland, Monday to Saturday, for eligible delivery areas. To qualify for same-day delivery, place your order by 12pm and select an available same-day delivery slot at checkout. If same-day delivery is ...
Are there delivery boundaries?
Yes, there are delivery boundaries, and our delivery areas are based on postcode zones. Unfortunately, we’re not currently able to deliver grocery orders nationwide. The easiest way to check if we deliver to your area is by using the postcode checker ...
Do I need to be home to receive my delivery?
While we recommend that you are home to receive your delivery, our drivers will do their best to find a safe place to leave your order if you’re unavailable. If you know you won’t be home at the time of delivery, please provide detailed delivery ...
Can I track and trace my online order?
Yes. Once your order has been collected by our courier partner, you'll receive a text message containing a tracking link so you can follow your delivery's progress in real time. After your order has been delivered, you'll receive a further text ...
How do I make a change to my online order?
You can edit the items in your order up until the order cut-off time shown in your account. For step-by-step instructions, please visit: https://www.farro.co.nz/content/how-to-edit Please note that only products can be edited, added or removed. ...