Why can’t I find some the products I would usually buy from the Farro stores on the Farro website?
Our online range currently includes some of our most popular products, along with items we can confidently deliver while maintaining the quality and freshness you expect from Farro.
While some products available in-store may not yet be available online, we still offer a wide selection across all departments, including a range of frozen products, everyday essentials and many of the artisan specialities Farro is known for.
If you can't see something on our website you know we've sold recently, please feel free to contact our Customer Care Team to check availability for you.
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Can I pay for my online order with a Farro gift card?
Yes, both physical Farro Gift Cards and E-Gift Cards can be redeemed online and in store.* *Only the newer “green” physical Gift Cards and E-Gift Cards issued on or after November 2024 are valid for online purchases. If the available balance on your ...
Do I accumulate Friends of Farro points with my online purchases?
Yes, provided that you have entered your Friends of Farro loyalty card number when you registered for online shopping. This can be added at the "Manage my profile" section, which is accessed by your initials (Top right hand corner of the home page). ...
Are there delivery boundaries?
Yes, there are delivery boundaries, and our delivery areas are based on postcode zones. Unfortunately, we’re not currently able to deliver grocery orders nationwide. The easiest way to check if we deliver to your area is by using the postcode checker ...
Do you offer Click and Collect?
Yes, we offer Click & Collect from both our Farro Mt Wellington and Farro Mairangi Bay stores. Simply place your order online at https://www.farro.co.nz, select Click & Collect at checkout, and choose your preferred pickup location. We’ll let you ...
What payment methods are accepted?
We currently accept Visa, Mastercard, American Express, Afterpay, and Farro Gift Cards for orders placed through our website. Payments processed via our Windcave payment gateway will appear on your card statement as “Farro Fresh Ltd”. Payments made ...