Why can’t I find some the products I would usually buy from the Farro stores on the Farro website?
We are currently only offering our most popular products for online shopping. There is still a wide range of products and essentials from each of our store departments available for you to purchase.
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Can I pay for my online order with a Farro gift card?
No. Unfortunately, you can’t use a Farro gift card for online purchase at this time.
Do I accumulate Friends of Farro points with my online purchases?
Yes, provided that you have entered your Friends of Farro loyalty card number when you registered for online shopping. This can be added at the "Manage my profile" section, which is accessed by your initials (Top right hand corner of the home page). ...
Are there delivery boundaries?
Yes. We are offering this service to our Auckland-based customers. You can enter your post code on our website to find out whether or not you live within the delivery boundary.
How do I make my first online order?
You need to sign up for online shopping. Simply visit out website https://www.farro.co.nz/ and select the red "register" button (top right hand corner of Farro homepage). Fill in your details and you will be ready to get shopping online with Farro. ...
Do you offer Click and Collect?
Yes we do offer a click & collect service from our Farro Lunn Ave store and our Farro Constellation Drive store. We also offer contactless delivery, to find out whether we deliver to your area, please enter your post code in the 'do we deliver' ...