Payments
Where do I enter my discount code?
Once your shop is complete, click the red checkout in the top right corner. At the delivery information page (shown on DESKTOP below) you will see an overview of your delivery details (address, window date & time) and a field - highlighted below - to ...
What payment methods are accepted?
We currently accept Visa, Mastercard, American Express, Afterpay, and Farro Gift Cards for orders placed through our website. Payments processed via our Windcave payment gateway will appear on your card statement as “Farro Fresh Ltd”. Payments made ...
When will my payment be processed?
Your payment is processed after your order has been picked and packed on the day of delivery dispatch or collection. Because some items are sold by weight and product availability can change, the final amount charged may differ from the estimated ...
Why is my final payment different from my original order amount?
Your final payment amount may differ slightly from the total shown on your original order confirmation. This can happen due to: - Weighted items - Out of stock items - Substitutions (if allowed) Some products (such as fresh fruit and vegetables, ...
What happens if there is no money in my account when my order is processed?
If your payment is declined, a member of the Farro Customer Care team will contact you to arrange an alternative payment method. Your order will be held by our Online Team and dispatched once payment has been successfully received. As payment is ...