Rewards & Vouchers
How do I earn rewards?
You’ll earn 1 point for every $1 spent. Once you reach 400 points in a calendar month, you’ll receive a $10 voucher. In-store, scan your Friends of Farro app or digital card at checkout. Online, make sure you’re signed in to your account. To download ...
Can I use my remaining voucher balance on another transaction?
Yes - voucher balances over $1 can be used on a future in-store purchase, provided they are used before the expiry date.
How do I claim my birthday coffee?
To receive your birthday coffee reward, make sure your date of birth is saved in your Friends of Farro account before your birthday. On your birthday, simply purchase a regular coffee, tea, or hot chocolate (hot or iced) in-store, scan your Friends ...
How do I claim my free coffee?
As a Friends of Farro member, you'll receive a free regular barista-made drink after purchasing 9 eligible drinks from the deli. Eligible drinks include regular coffee, tea, and hot chocolate, served hot or iced. Matcha and other specialty beverages ...
Can I redeem my $10 voucher online?
No, currently $10 vouchers can only be redeemed in store.
How do I use my $10 voucher in-store?
Simply scan your Friends of Farro app or digital card at checkout and ask a team member to apply your voucher. To download the Friends of Farro app follow these links for Apple or Android: Apple App Store: ...
How long do vouchers last?
Vouchers are valid for 4 weeks from the date they’re issued. You can view your voucher balance in the Friends of Farro app or on your most recent Farro receipt.
Can I earn more than one voucher in a month?
Yes - every time you reach another 400 points in a calendar month, you’ll receive another $10 voucher.
Do my points roll over?
No, points reset at the end of each calendar month. Any vouchers you've already earned are valid for 28 days from the date of issue, but points do not carry over to the next month.
What can I earn points on with my Friends of Farro membership?
Most in-store and online purchases earn Friends of Farro points. However, points are not earned on the purchase of Farro Gift Cards, donations, or event tickets. If you use a Farro Gift Card to pay for your shopping, you'll still earn points on ...