Our Products
I'd like to provide feedback on my recent experience in store, what do I do?
If you’d like to provide feedback or leave a compliment about a recent in-store experience, please contact us via our contact form. To help us investigate and respond as quickly as possible, please include the store location, date and approximate ...
I'm looking for a particular product, how do I know if Farro stocks it?
Our product range is the same across all Farro stores. If you are looking for a particular product and want to know if we stock it, please get in touch with us through our contact form or the store directly.
I have a problem with a product I purchased, what can I do?
Please email our Customer Care team at hello@farro.co.nz with details of your purchase and the issue you've experienced. If possible, please include the best before date and/or batch number from the packaging, along with any photos, as this helps us ...
I have a question about a recent transaction, who do I contact?
If you have a question about a recent transaction, please get in touch with our Customer Care team through the contact form and we’ll be happy to help. To help us locate the transaction as quickly as possible, please include: A copy or photo of your ...