I'd like to provide feedback on my recent experience in store, what do I do?
If you'd like to leave a compliment or leave feedback about a bad experience in-store then please contact us via our contact form. To help us act on this feedback, we would like to know the store, date and approximate time you were in store.
I'm looking for a particular product, how do I know if Farro stocks it?
Our product range is the same across all 6 Farro stores. If you are looking for a particular product and want to know if we stock it, please get in touch with us through our contact form or the store directly.
I have a problem with a product I purchased, what can I do?
Please speak with a staff member at the store you purchased the item from, alternatively let us know the details through our contact form and one of our team will investigate.
I have a question about a recent transaction, who do I contact?
If you have a question about a recent transaction, please get in touch with us through our contact form. If you still have the receipt, please attach a copy to the contact form. If you don't have a receipt, please let us know the date, amount, and ...