Can I get same day delivery service?
Yes. We offer same-day grocery delivery within Auckland, Monday to Saturday, for eligible delivery areas.
To qualify for same-day delivery, place your order by 12pm and select an available same-day delivery slot at checkout.
If same-day delivery is not available for your postcode or preferred delivery window, the next available delivery option will be shown when you place your order.
You can also choose Click & Collect from selected Farro stores, with available collection times displayed at checkout.
To check whether we deliver to your area and view our latest delivery information, visit:
https://www.farro.co.nz/corporate/delivery
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What delivery time slots are available?
Delivery and collection times vary depending on your location. Auckland grocery delivery Monday to Friday: 12pm-5pm or 6pm-9pm Saturday and Sunday: 2pm-6pm Click & Collect Available from our Mt Wellington and Mairangi Bay stores. Collection times ...
Are there delivery boundaries?
Yes, there are delivery boundaries, and our delivery areas are based on postcode zones. Unfortunately, we’re not currently able to deliver grocery orders nationwide. The easiest way to check if we deliver to your area is by using the postcode checker ...
Do I need to be home to receive my delivery?
While we recommend that you are home to receive your delivery, our drivers will do their best to find a safe place to leave your order if you’re unavailable. If you know you won’t be home at the time of delivery, please provide detailed delivery ...
What are your shipping costs?
Delivery fees vary depending on your location and delivery zone. The exact fee for your order will be calculated and displayed at checkout once you enter your delivery address. You can view our delivery areas, delivery options, and postcode ...
How do I know my order has been received and confirmed?
Once you place your order, you’ll get a confirmation email with your Farro Online (FOL) reference number, this means we’ve received it successfully. Your payment won’t be taken until the day your order is dispatched, and you’ll receive your final ...